You can cancel your booked ride by calling us directly on our support mobile numbers or by emailing info@joshicabs.com. In the event of a cancellation after booking confirmation, any upfront advance booking amount paid will not be refunded.
Cancellations made within 7 days or 1 week of the scheduled journey are non-refundable.
In case of dispute or service failures (e.g. vehicle breakdown with no replacement assigned), refunds are processed on a case-by-case basis. Settled refund amounts are credited back to your original payment mode within 5-7 business bank days.
Failure to arrive at the scheduled pickup point without cancellation notice will be treated as a No-Show and may restrict future bookings.
