Terms & Conditions

1. Agreement to Terms

By booking a ride or using the travel coordination services of JoshiCabs, you agree to comply with and be bound by these Terms and Conditions.

2. Service Usage

Our cab services are intended for safe, personal, or corporate non-commercial travel. You agree to treat the assigned chauffeur with respect and keep the vehicle clean during your outstation travel.

3. Fare Estimates & Pricing

Prices shown on the website are estimates and may vary based on vehicle availability, seasonal demand, route changes, or other travel factors. Final fares are confirmed at the time of booking.

4. Tolls, Taxes & Parking Policy

All standard highway toll taxes and state entry taxes are included in our quoted fares. Parking fees (such as airport, railway station, hotel, or monument parking) are extra and are transparently communicated and charged on actuals.

You agree to clear all agreed fares and any applicable parking fees upon completion of your journey. Fares are subject to adjustments in case of route extensions or extra drops requested during transit.

5. Air Conditioning (AC) in Hill Sectors

For passenger safety, engine pulling power, and preventing vehicle overheating on steep mountain roads, the air conditioning (AC) may remain switched off while driving uphill in hilly terrains.

6. Night Driving & Mountain Safety

To ensure the safety of passengers and drivers, chauffeurs reserve the right to avoid or restrict late-night driving in high-altitude mountain sectors in compliance with regional safety advisories and road conditions.

7. Luggage & Personal Belongings Disclaimer

Passengers are solely responsible for their personal belongings, luggage, and valuables. JoshiCabs and its drivers are not liable for any lost, misplaced, or damaged items left inside the vehicle. Passengers are advised to check the vehicle thoroughly before exiting.

8. Prohibited Actions

Carrying illegal substances, weapons, or using the vehicle for unlawful activities is strictly prohibited. Chauffeurs reserve the right to refuse service in case of violent or unsafe behavior.

9. Limitation of Liability

While we strive for absolute safety, JoshiCabs is not liable for delayed arrivals caused by extreme mountain weather, landslides, traffic blocks, or highway force majeure situations.

10. Image Use & Intellectual Property Disclaimer

Images, photos, and visual media used across this website may include publicly available images, internet media, illustrative assets, or photos submitted via Google reviews and passenger feedback. JoshiCabs does not claim copyright ownership of third-party media and shall not be held liable for any image use.

If you are the rightful copyright owner of any image displayed on this website and would like proper attribution or wish for the image to be taken down, please reach out to us at info@joshicabs.com. We respect intellectual property rights and will promptly review and remove or credit the requested media upon verification.

11. Grievance Redressal Officer

In accordance with Information Technology and Consumer Protection rules, for any grievances, service feedback, or escalations, you may contact our designated Grievance Officer:

Email: info@joshicabs.com

Address: Vikas Vihar, Kakrola, Delhi 110078, India

12. Governing Law & Jurisdiction

These Terms and Conditions and any disputes arising out of or related to our services shall be governed by and construed in accordance with the laws of India, and shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.